Last updated: 13 June 2026
Who we are
Knouz is an independent philatelic consultancy based in Ireland. Privacy requests can be sent to info@knouz.ie.
Personal data we collect
- Name, email address, phone or WhatsApp number.
- Information supplied through contact or submit-material forms.
- Uploaded images, documents, PDFs or ZIP files relating to collections or items.
- Technical information normally provided by browsers and hosting logs, such as IP address, device/browser data and timestamps.
Why we collect data
We use the information to respond to enquiries, review submitted material, provide consultation or appraisal guidance, manage records, prevent spam or misuse, and maintain website security.
Uploaded files
Uploaded files are used only for review and consultancy purposes unless otherwise agreed. Files may include personal or historical information. Please do not upload material you do not have permission to share.
Retention
Enquiries and uploaded material are kept only for as long as reasonably needed for review, administration, legal obligations, security and client communication. You may request deletion unless retention is required for a lawful reason.
Sharing with third parties
Knouz does not sell personal data. Information may be shared only when necessary with hosting/email providers, technical support, legal/accounting advisers, or with a specialist or auction house where you have requested or approved that next step.
Cookies and analytics
The website may use cookies and analytics tools to understand traffic and improve the service. See the Cookie Policy for more information.
Your GDPR rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, objection to processing, or withdrawal of consent. You may also complain to the Irish Data Protection Commission.
Contact
For privacy requests, email info@knouz.ie.